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Tyre and alignment shop in Kelston screwed up my rear toe bolt need inputs


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I had my alignment done by tyre warehouse in Kelston dated 10 of June 2014.

Had my front shocks reconditioned by chris of suspension tech last week and thus needing a new alignment.

This time I went to Tony's Tyre Service cause I had a voucher for $10.

and the tech there showed me this rear toe bolt rounded off.

IMG_7659.jpg

although I can not prove that the guys who did my previous alignment rounded off my rear toe bolt. I am pretty sure they are the offending party. I had not done anything with that bolt since they aligned my car.

only thing I can prove was the alignment sheet indicates initial right rear toe vs final right rear toe has changed by .2mm, so somebody must have done something on that bolt.

I have Emailed the company. and I am adamant they change the bolt the genuine subaru new bolts.

I havent heard from them since.

If I don't hear from them, what actions can I take?

and any ideas how can I get this bolt off the car and replaced if they won't replace it?

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I wouldn't personally worry about it, Purley cosmetic from what I see, if your that concerned get one from pick a part cheap as chips there.

as far as hearing back from the company good luck unless you go down there and have a face too face but in the end you would be wasting time that could be used to jack up the car and pop the bolt out yourself and replaced, I should have a few bolts laying round if you get stuck,

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  • General Member

have a cry?

post it on the internet

use vicegrips

visit pick a Part, get new nut/bolt for the cost of entry and a handful of fuses and hoseclips for free

Edited by Joker
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Not about the bolt really,

About people being honest.

You rounded a bolt which you know can screw up something in the future, at least tell the owner.

I wouldnt mind at all. **** happens. Heck i round bolts all the time.

But me to find out after waiting 2 friggin hours for an alignment only to be sent away. Not so good.

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  • Admin

Considering a 6 point socket that didn't come from Wing-pong-tiddly-tong tools would still easily move that bolt, as above, if a wheel alignment tech couldn't do an alignment because of that bolt then perhaps they would be better off with another job.

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